Horsham Puppy School

The Puppy Specialists 

From Pup to Pawfection

Puppy training classes in Horsham

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Covid-19 Protocol

Despite the Government lifting all restrictions from 24th February 2022, the following adjustments are in place to ensure the safe running of all Horsham Puppy School Classes. Anyone not adhering to these measures will be asked to leave and will not receive a refund; these measures form part of our terms and conditions:

  • As of 27th January 2022, face coverings are no longer required. We are, however, still limiting attendance to two handlers per pup (including children) unless discussed and agreed ahead of the course. 
  • If more vulnerable members of the community attend class, you may be asked to wear a face mask or covering in order to protect them; this is a request not a mandate. The tutor will wear a face shield rather than mask to enable clear coaching.
  • Despite the Government lifting isolation periods, please do not attend class if you test positive for Covid-19 or have any symptoms including a new and persistent cough, high temperature and/or loss of taste. 
  • If a member of your household has Covid-19 but you are testing negative, you are able to still attend classes.
  • Refunds will not be issued where classes are missed due to Covid-19. An alternative to attend via live streaming will be offered; if you do not wish to use this option you must miss that class and continue the course the following week. Your Puppy School manual contains all details of exercises missed and notes will be sent via email for follow on classes so you can practice at home.
  • It is not possible to move you to an alternative course if you miss classes due to Covid-19
  • If further national or local lockdowns are put in place, all classes will move to our virtual classroom; refunds will not be issued if you do not want to continue via this format
  • If the rate of cases rises and Horsham Puppy School deems the risk too high to continue face to face, classes will move online. Refunds will not be offered to anyone not wishing to continue the course in this format. 
  • If the tutor contracts Covid-19 your class will move online. It is not possible to move to a different date, course or time. If you are do not wish to join in our alternative format, refunds will not be offered. If the tutor is too unwell to teach online, classes may be moved or cancelled. Refunds will only be offered if the course is cancelled. 
When courses run face to face at the venue, the following applies:
  • Please wait in your car or in the car park maintaining social distance from any other attendees until called to come in to hall. You will be advised where to sit on arrival, please do not change seat position each week unless requested by your Tutor. 
  • Hand sanitiser will be available at entry points; you are encouraged to use this before coming in to the venue. It is advisable to bring your own hand sanitiser for personal use during the class. Please bring any additional PPE you feel you want to use.
  • Social distance is still advised during time in class but will be reduced for certain exercises such as puppy play and where the tutor needs to handle your pup for demonstrations. 
  • Attendance is limited to two people per puppy (this includes children) unless agreed with your tutor ahead of the course starting. 
  • Any children attending must be supervised by the accompanying adult(s) they are following this protocol. 

  • Each puppy/dog will have a specified work area and must remain within that unless otherwise directed by the Tutor.

  • We will run our shop but orders must be placed and paid for prior to class. We will place any orders on a table by the exit for collection at the end of the class.

  • We will be unable to answer specific puppy questions at the end of a class; instead you will be added to a WhatsApp group where we can discuss any specific issues you are having that are not covered by the 6 week syllabus. 

Please read...a plea from your Tutor
Please consider the impact on myself and other's in the class before attending if you have tested positive for Covid-19 or have symptoms. I run 6 classes a week and if I come down with the virus I risk infecting many others as well as the difficult logistics to rearrange and run online classes as an alternative (as well as the disappointment that causes clients).  There is  a financial impact on me for hall charges and we run courses back to back without a break so there is no simple way to extend courses if a week has to be missed if I am unwell. As a small  self-employed business, I do not get sick pay or Government support for time off. Although the Government have lifted isolation periods I feel there is an ethical responsibility to keep others safe, especially the more vulnerable in society and I cannot in good conscious teach a class knowing I have tested positive for Covid-19 even if I am symptom free. Please avoid infecting me so that I can continue to run classes in the format that everyone signed up to. Likewise, please be understanding and sympathetic if I am unable to teach face to face due to contracting the virus. Offering an online alternative is still a lot of fun and will not diminish your experience; stay kind and remember there's a person behind the business doing her best for you and your pups. Many thanks, Hannah